FAQ

Frequently Asked Questions

Learn how the MindSet approach sets itself apart with a comprehensive, proactive strategy for creating safer environments. Unlike traditional methods, MindSet emphasizes prevention and integrates evidence-based practices for effective, inclusive interventions.

Certification Related Questions

How does the MindSet approach differ from other safety intervention trainings?
The MindSet approach to emergency safety intervention training sets itself apart through a comprehensive and proactive philosophy aimed at creating safer environments. Unlike traditional approaches, MindSet emphasizes a prevention-focused strategy that goes beyond reactive measures. Central to this philosophy is the integration of evidence-based practices, ensuring that our programs are not only effective but also grounded in the latest research findings in behavior intervention.

Our training methodology is holistic, encompassing not only physical intervention techniques but also communication strategies, de-escalation techniques, and the promotion of behavioral supports. This holistic approach equips participants with a diverse toolkit to effectively manage crises while also fostering a culture of prevention.

Cultural competence and diversity are fundamental to our approach. We recognize the importance of understanding and respecting diverse cultural backgrounds in safety training. Our programs are designed to be inclusive and sensitive to cultural differences, ensuring that interventions are effective across diverse populations.

Collaboration is at the heart of our methodology. We work closely with educators, administrators, and stakeholders to tailor our training programs to the specific needs and challenges of each organization or educational setting. This collaborative approach not only enhances the relevance of our training but also strengthens partnerships in creating safer environments.

Beyond immediate crisis management, MindSet focuses on achieving long-term behavioral outcomes. By empowering participants with skills and strategies that promote positive behaviors, our programs aim to reduce the frequency of crises and improve overall safety and wellbeing in educational and organizational settings.

Continuous improvement is another hallmark of the MindSet approach. We continuously refine our training programs based on feedback, research advancements, and emerging best practices to ensure they remain effective and responsive to evolving needs and environments.

In summary, the MindSet approach stands out by prioritizing prevention, evidence-based practices, holistic training, cultural competence, collaboration, long-term outcomes, and continuous improvement. These principles collectively contribute to creating safer, more supportive environments where individuals feel empowered and capable of managing and preventing crises effectively.
Is there a physical restraint component to MindSet?
Certification in part two of our curriculum includes training in physical containment techniques, which are reserved exclusively for situations where individuals face imminent danger. These techniques encompass a continuum ranging from the least to most restrictive measures, emphasizing horizontal containment under strict guidelines. Horizontal containment, a floor-based technique, is designed not to impede breathing or apply direct pressure.

At MindSet Safety Management, we do not authorize prone or supine restraints under any circumstances. Our techniques are crafted to ensure safety for individuals of all ages, prioritizing their well-being. We teach these techniques strictly as a last-resort intervention in emergency scenarios and for minimal durations. Restraint is never employed to enforce compliance, administer punishment, or modify behavior. It is strictly a safety protocol intended to protect individuals and others involved.
Is MindSet a behavior management program?
No. At MindSet, our aim is to establish a systemic and sustainable approach that transcends mere management. We collaborate closely with our partners to challenge and transform climate and culture across diverse settings, striving to successfully develop alternatives to aggression and violence.

We believe that effectively managing crisis situations hinges on staff members prioritizing safety above all else. By adopting a proactive approach, organizations can significantly reduce the occurrence of crises. This involves dedicating time to work closely with individuals in care to develop tailored plans, rather than relying on punitive reactions that research has shown to exacerbate issues.

Our commitment is to empower organizations with proactive strategies and comprehensive training, fostering environments where crisis management becomes less frequent and more effectively handled when it arises. This approach underscores our dedication to promoting positive outcomes and cultivating a culture of safety and support across all partnerships.
Has MindSet been authorized to be used as a safety intervention training?
The MindSet curriculum has been an approved program for DHS and DBHDD service providers since 2006. Hospitals and care providers accredited by CARF and The Joint Commission that adopt the MindSet approach consistently meet or surpass accreditation standards.
What does our training include?
There are no hidden or additional costs associated with the re-delivery of our curriculum by certified trainers within your organization. MindSet provides resources free of charge to Certified MindSet Instructors through a secure portal, including printable PDF versions of participant guides and various staff certificates. The only fees required are for initial certification and recertification.
What is a ā€œTrain-the-Trainerā€ model?
In the context of MindSet, a "Train-the-Trainer" model refers to a structured approach where individuals within an organization or educational setting are trained to become certified MindSet Instructors. These certified trainers then possess the knowledge and skills to effectively deliver MindSet's curriculum and training programs to their colleagues or staff members.

Key aspects of the Train-the-Trainer model in MindSet include:
  • Certification Process:Prospective trainers undergo a certification process where they receive comprehensive training on MindSet's curriculum, methodologies, and best practices in safety management. This ensures that they are well-equipped to teach others within their organization.
  • Skills Transfer:The focus of the Train-the-Trainer model is on transferring skills and knowledge. Certified trainers learn how to effectively communicate and impart MindSet's principles, techniques, and strategies to their peers or colleagues.
  • Empowerment:By certifying trainers internally, MindSet empowers organizations to sustain and expand their safety management initiatives independently. This decentralized approach fosters ongoing professional development and capacity-building within the organization.
  • Resource Access:Certified trainers have access to a range of resources through a secure portal, including printable participant guides, certificates for staff, and other support materials. These resources facilitate the smooth delivery and implementation of MindSet's programs.
  • Cost-Effectiveness:Implementing a Train-the-Trainer model can be cost-effective for organizations since it minimizes external training costs over time. It also ensures continuity and consistency in training delivery within the organization.
Overall, the Train-the-Trainer model in MindSet enhances organizational capability by creating a group of skilled instructors who can effectively promote safety, crisis management, and positive behavioral interventions within their respective settings.
Can MindSet training be personalized for your organization?
Yes, MindSet training can be tailored to fit the specific needs and context of your organization. We understand that each organization may have unique challenges, environments, and requirements when it comes to safety management and crisis intervention. Therefore, we offer flexibility in our training programs to ensure they align closely with your organization's goals and operational realities.
Key aspects of how MindSet training can be tailored to your organization include:
  1. Customization:Ā We work closely with your organization to understand its specific needs, challenges, and objectives.
  2. Needs Assessment:Ā Prior to designing the training, we conduct a needs assessment. This helps us identify the specific areas where training is needed most..
  3. Adaptation of Content:Ā While maintaining the integrity of MindSet's core principles and methodologies, we adapt the content to be relevant and applicable to your organization's industry, environment, and target audience.
  4. Integration with Existing Practices:Ā We ensure that our training integrates with your organization's existing practices and protocols. This alignment enhances the practicality and effectiveness of the training implementation.
  5. Feedback and Iteration:Ā Throughout the training process, we welcome feedback from your organization to continuously refine and improve the training content and delivery. This iterative approach ensures that the training remains relevant and impactful.
  6. Support and Resources: We provide support materials and resources that are specifically tailored to meet your organization's needs.
Overall, our commitment to tailoring MindSet training to your organization ensures that you receive a comprehensive and effective solution that addresses your unique safety management challenges while promoting a culture of safety and proactive crisis intervention.
What organizations do we serve?
  1. MindSet Safety Management provides training services to a diverse range of organizations across various sectors. These include:
  2. Healthcare Facilities: Hospitals, clinics, long-term care facilities, and behavioral health centers benefit from MindSet's training to enhance safety protocols and crisis management practices.
  3. Educational Institutions: Schools, colleges, and universities utilize MindSet training to create safe and supportive learning environments, focusing on positive behavioral interventions and safety strategies.
  4. Community and Social Services: Organizations serving vulnerable populations, such as community centers, social services agencies, and shelters, implement MindSet training to ensure the safety and well-being of their clients and staff.
  5. Corporate and Business Settings: Companies and businesses integrate MindSet training to promote workplace safety, crisis preparedness, and effective conflict resolution among employees.
  6. Government and Public Agencies: Municipalities, law enforcement agencies, emergency services, and government departments utilize MindSet training to enhance public safety initiatives and crisis response capabilities.
  7. Nonprofit Organizations: Nonprofits involved in social services, youth development, and community outreach benefit from MindSet training to enhance their capacity in managing challenging behaviors and crisis situations.
  8. Professional Development: MindSet training is also suitable for professional development programs, offering certifications and skills enhancement for individuals seeking expertise in behavior management and crisis intervention.
Our training programs are designed to be adaptable and tailored to the specific needs and challenges of each organization, ensuring that they are equipped with the necessary tools and strategies to promote safety, manage crisis effectively, and foster a culture of prevention and support.
Is MindSetā€™s training curriculum trauma-responsive?
  • Yes, MindSet's training curriculum incorporates trauma-responsive principles to ensure that it effectively addresses the needs of individuals who may have experienced trauma. Here are key aspects of how MindSet integrates trauma-responsive practices into its training:
  • Understanding Trauma: MindSet training includes education on the impact of trauma on individuals' behaviors, emotions, and responses. This understanding helps participants recognize signs of trauma and respond empathetically.
  • Safety and Trust: The curriculum emphasizes creating safe and supportive environments where individuals feel respected, heard, and understood. This foundation is essential for effective crisis intervention and behavioral management.
  • Empowerment and Choice: MindSet promotes empowerment and choice in its approach to crisis intervention. Participants are trained to offer alternatives and options to individuals in crisis, respecting their autonomy and dignity.
  • Program Related Questions

    Who will I talk to when I contact MindSet for more information?
    When you contact MindSet for more information, you will typically speak with an administration team member who will provide you with detailed insights into our training programs, services, and how we can tailor our offerings to meet your organization's specific needs. We look forward and pride ourselves in developing personal relationships with our clients and partners.
    How do I register for a training session?
    Go to the website.
    How do I know I am registered for a class and will I get information about the training session prior to attending?
    1. Upon completing your registration, you will promptly receive a confirmation email. Approximately two weeks prior to your scheduled training, you can expect to receive an informative email from your designated MindSet Specialist.
    Where are MindSetā€™s training sessions being held?
    MindSet training sessions are currently being arranged in school districts across the nation, alongside behavioral health organizations, group homes, and foster care agencies. We are actively seeking new venues for these sessions. If you are interested in hosting a training session in your area, we encourage you to reach out to us to discuss available options. Furthermore, we offer online alternatives for MindSet Foundations Instructor Certification.
    What should I expect from MindSetā€™s trainings?
    Please note that lunch will be on your own during the training sessions. We recommend wearing loose, comfortable clothing with closed shoes, and bringing a jacket or sweater in case the room temperature is cool. Our training format encourages open, facilitated conversations rather than traditional lecture-style sessions. Participants should be prepared to actively engage and move around throughout the training.
    Will I receive a certificate at the end of my training session?
    Upon successful completion of a closed-book written assessment, you will proceed to a skills assessment checklist. If you do not pass either component, you will have the opportunity to attempt them again at a future training session.
    How long will my certification last?
    Following the initial training, your certification will be valid for 1 year. Subsequently, after your first recertification, you will be required to renew your certification every 2 years.
    What happens if my certification lapses?
    If your certification lapses for more than 30 days, you will need to fully participate in another 4-day workshop to regain certification. As a certified MindSet Trainer, it is your responsibility to monitor and maintain your certification status.
    Can I train outside of the organization that sponsored my certification?
    Once certified, you are authorized to conduct MindSet Instructor Training exclusively within the organization that sponsored your certification. The MindSet Instructor Training curriculum is trademarked and proprietary.
    What materials will I need to redeliver the MindSet Instructor Training?
    Once certified, you will gain access to all necessary materials via the MindSet Trainer Portal. To ensure the safety and efficacy of your training sessions, it is strongly advised that you provide trainees with access to a mat for practicing containment procedures.

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